Refund Policy
Thank you for your purchase. We hope you enjoy your MSA merchandise. If your gear purchase does not fit or is defective, you may exchange it for item(s) of equal value. Please see below for more information on our return policy.
RETURNS/EXCHANGES
All returned gear must be within fifteen (15) days of the purchase date for exchange only. All returned gear must be in new and unused condition. Books, calendars, cards, and artwork are nonrefundable.
REFUNDS
If you ordered an item online by mistake and have not picked it up, immediately contact us at [email protected] and we will start the process for your refund. All gear picked up or purchased in person can be returned for exchange only. See above for exchange policy.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(415) 798-5063
Last updated August 14, 2023